Terms and Conditions / Withdrawal Guidelines

1. Payouts are reviewed and/or processed only on Mondays which means players must enter their payout request before Sunday 11:59 am EST in order to have it reviewed that week.
2. Upon requesting a withdrawal, the player is agreeing to and accepting that s/he understands all of our withdrawal Terms and Conditions. The player also acknowledges that we only process payouts through the available payment methods featured on the withdrawal page of Bingo for Money.
3. Bingo for Money will only process ONE withdrawal per account, in the event of an account holder having multiple withdrawal requests on the same week, the Accounting Department will decline all subsequent requests and send them back to the player’s account.
4. Bingo for Money will only honor ONE payout per household/spousal account a week.
5. Player accounts set at HIGH risk by our Security Department will have payout requests declined.
6. We will only review ONE payout request per player, per week, this includes any possible withdrawal requests the customer may have made in other sites operated by Winward Group. Consequently this means that we will honor only ONE payout per player in our entire network of sites.
7. All players are obliged to meet the wagering requirements stated on our bonus rules page before requesting a payout. Failure to comply with the requirements will result in the withdrawal request being declined.
8. The minimum amount for a withdrawal request is $50.00 USD and the maximum amount will be subject to variation depending on the selected payment method.
9. If the player used any major Credit or Debit Card to fund the account, a Credit Card Voucher must be submitted to us before requesting a payout. A clear and legible copy of all of the Credit or Debit Cards used to fund the account will be required along with a copy of a valid government issued ID and a copy of a recent utility bill to verify the player’s physical address. Failure to provide all of the aforementioned documents and information will result in the denial of your withdrawal request.
10.  Prior to requesting a payout, the player MUST have a valid landline telephone number registered in their account. Players will also be asked to provide a copy of a telephone bill for us to verify that the address registered on the player profile matches the one registered for the landline.
11. We will attempt to contact the player via the telephone number provided by him/her to verify it is in working order; players with invalid or canceled telephone numbers will have their payouts declined.
12. All the copies we receive of utility and telephone bills from customers will only be valid for one year after receiving the first copy. It is the player’s sole responsibility to provide the Accounting Department with a copy of a utility bill at least once a year. Failure to do so will void all pending payouts requests.
13. In the case of multiple/household accounts, we will not permit one account holder to deposit while the other account holder has a pending withdrawal. If one of the accounts has a pending withdrawal, the second or spousal account will be temporarily disabled until after the withdrawal is processed and a new deposit has been made after the processed payout. We will only allow ONE payout per spousal account at a time; the first withdrawal submitted will be the one processed and if there is a payout request on the second account it will be automatically declined and the account will be disabled. Please keep in mind that in the event that you are being held subject to this rule, it is your responsibility to contact our Customer Support Staff to have the second/spousal account re-enabled once the aforementioned payout has been processed and the subsequent deposit made.
14. Players with other accounts in any of our network of sites must have all required information on file before requesting a payout. In the event of a household account, both accounts must have all documentation on file and must be in good standing before requesting a payout.
15. Players with ACH deposits or Paper Checks must have all transactions cleared and up to date prior to requesting a payout and an ACH Authorization Form and a copy of a voided check must be submitted, before requesting a payout.
16. All the required documentation must be submitted to security@bingohall.com or faxed to 1-703-991-8879
17. If a player has selected our Debit Card option to fund their account, we hereby inform that this option will only be valid to fund accounts until April 30th, 2010 and for payouts has been completely disabled. This means that players have until April 30th to use any funds available in their balance. After this time they will need to contact the debit card provider directly for reconcile on that balance as this is a third party conclusion. Players can contact our Deposit Help and Customer Support departments at any time to set up an alternate funding method.
18. Upon requesting a withdrawal the player is aware that a verification process might be put into effect. This consists of Management selecting a few random accounts on Mondays with pending withdrawals, in order to review the paperwork that has been received from them, to make sure it is complete and legible, that the account information matches the paperwork and to review the account game sessions. This is a random procedure and there is no pre-determined selection process, meaning that there is no way to anticipate beforehand which accounts will be reviewed. Please bear in mind that this procedure may be repeated more than once a year, and depends significantly on the security level set by our Risk and Security Department; the type of game played and if any suspicious pattern of play is detected; therefore, every customer who requests a payout will be subject to this process at some point or another, even if they have all the corresponding requirements for a payout in order. Once the verification process has been started, the funds are returned to your Bingo for Money account, you are free to request a new payout at your own discretion, however the payout will not be reviewed until the verification process is completed, and the time this takes can vary on an individual customer basis depending on the flexibility of the case. This procedure enables our Security and Management Departments to avoid any abuse of our system, identify theft and ensure that all the information under the player profile is legitimate and that all requirements for requesting subsequent payouts have been fulfilled.
19. If a player has made winnings from any of our free money promotions the following rules will be administered:
1. The bonus money itself cannot be withdrawn; it can only be played.
2. Any winnings made from this bonus money can be redeemed if the amount of the cash out is above $50.00 USD, which does NOT include a $25.00 USD service charge fee customers will be charged to cash out.
3. The maximum redemption amount that players can obtain due to winnings made from existing and previous free money promotions is $150.00 USD. Any attempt to go above this limit will result in the funds being removed from the account of the player in question.
4. Withdrawals from free bonus promotions of $50 to $150 are only processed to NETeller accounts. You must send us a copy of a recent utility bill showing an address that matches the one registered on your Bingo for Money account; email us your NETeller account number and/or email address and a valid Picture ID before you are able to receive your requested payout.
5. The entire bonus amount must be put into play before a withdrawal can be requested.
6. This promotion is not valid for players from Denmark.
7. Players who have never deposited into their Bingo for Money account and players who have not deposited any funds within the last 14 days prior to using these free funds, must wager the equivalent of 20 times the free money given, before they are entitled to cash out any winnings made from it. So for example, if $10.00 USD were credited to your account in free money, you must wager $200.00 USD before you can cash out any winnings. Also, a wagering of $100.00 USD is required to cash out any winnings made on free bingo games.
8. The official wagering requirements of a free bonus is 20 times if you play Bingo and Pull Tabs and 65 times if you play Slots or Video Poker and this includes winnings made on our Bingo games. In the event that a player starts wagering on casino games (Video Poker, Keno and Slots) the wagering requirements will automatically increase to 65 times.
9. Bingo for Money is aware that some of our free bonus links may be posted in other sites and/or throughout forums; or free money promotional information has been erroneously sent to others who were not the intended recipients. If Bingo for Money has enough grounds to believe and prove that a player did NOT receive that particular promotional information through the exclusive means that this promotion was sent out to, we will not honor any payout requests from the player, even if he/she has met wagering criteria.
20. All winnings transferred from our associated Free Playing sites are considered a special cash bonus, and must be wagered 20 times before cash out is possible. Customers with no deposits within the last 14 days are not only subject to this requirement, but must also meet the rules regarding winnings made from any of our free money promotions.
21. Bingo for Money has the exclusive right to edit, add or remove rules and/or Terms and Conditions from the payout guidelines without prior notice to players. It is the player’s responsibility to periodically check our guidelines in order to be fully informed and up to date with every rule, and thus avoid any possible future discrepancies.